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Reporting

Superlibrary provides custom actions to report users/chat message/chat room/ or any kinds of content.

But the developer must list the report list using the FlutterFlow Backend Query.

The blocked information is saved in Firestore.

Firestore - database structure

/reports
   /<report-id>
     {
        reporterUid:
        reporteeUid:
        createdAt:
        reason:
        summary:
        id:
        type:
        order: 
     }

Based on the database structure, you can create any UI and UX.

How to report

  • Use report custom action to save the reporting instead of writing your own logic. You can save the reporting with your own Backend Query if you want.

  • Don’t ask the user to type anything. But let the user click(tap) one or two times. For instance, let the user choose one of the reasons: (1) Spam (2) Abusing (3) Bad content - instead of asking the user to type.

  • summary - is the summary of the content. If it is a post, add title and first part of the content. Don’t ask the user to type anything to input a summary.

  • type - can be any type of data. It can be a user, chat, post, comment, photo, etc.

  • id - is the id(or key) of the data(document key, photo url, etc) that you are reporting. This id goes together with the type. If the type is
  • post, then, this id will be the key of the post.
  • user, then this id will be the user’s uid.

  • Note that the type and id are used to track(connect) to the original data(content, document). For instance, if the type is chat-room then, the id is the chat room id. And in the admin’s screen, the admin can destroy the chat room and block the master’s account.

  • Document ID will be generated like -type-id.

  • To check if the document exists, check if the document id exists.

How to check if the same content has been reported

  • Use reportExists custom action to check if the login user has already reported the same content.
  • You can do this with your own Backend Query.

How to display reports for the login user

  • Backend query the reports collection with
  • Order by createdAt to display all the reports
  • type and a type of post and with createdAt
  • reportee for whom were reported with combination of type and createdAt

How to Display Reports for the Admin

To display reports for the admin, perform a backend query on the reports collection using the following criteria:

  1. Order by createdAt: Display all reports sorted by their creation date.

  2. Filter by type: Filter reports by the type of post and sort by createdAt.

  3. Filter by reporter: Filter reports by the user who reported them, combined with type and createdAt.

  4. Filter by reportee: Filter reports by the user who was reported, combined with type and createdAt.

You can use any combination of the above fields to make the backend query.